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Lifetime Service Policy

WHAT IS COVERED?
This Ltd. Lifetime Policy covers manufacturing defects in the product you purchased directly from Wallace Flynn Inc. In cases of multiple pieces, replacement of one piece does not automatically constitute the replacement of the other piece or pieces/unit. This limited policy is provided to the original purchaser. Any stains, punctures, holes, or tears created by misuse are not considered manufacturing defects.

WHAT WILL WE DO?
If your purchased product fails due to a manufacturing defect, Wallace Flynn Inc. will repair the product. Wallace Flynn Inc. reserves the right to substitute materials or models of comparable quality and does not guarantee that the item of the replacement will match the existing piece. Transportation charges are the responsibility of the consumer, along with a Policy Service Fee.

HOW CAN I GET SERVICE?
Please email your clear images of the issue to support@wallaceflynn.com. You will then receive information on the next steps and/or additional information on this policy.